Frequently Asked Questions
Everything you need to know about OOFOS recovery footwear and your shopping experience.
What makes OOFOS different from other athletic footwear?
Unlike high-performance athletic shoes that provide energy return, OOFOS feature OOfoam™ technology which absorbs 37% more impact. This reduces the stress on your feet, knees, and lower back, making them the ultimate recovery tool.
How do I find the right size for my OOFOS?
OOFOS generally run true to size. If you are a half-size, we recommend sizing up for women and sizing down for men to ensure the most comfortable fit for the OOfoam™ footbed.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return or exchange my order?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of the delivery date, provided they are in original condition.
How should I clean and maintain my OOFOS?
OOFOS are moisture and bacteria resistant. You can easily clean them by washing them in cold water with mild soap, or by putting them in the washing machine on a gentle cycle. Always air dry them in the shade.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.